Jim Cramer gave mixed views on
Salesforce. The tech giant remained a favoured choice for hedge funds and billionaires like Chris Rokos, and was upgraded by Guggenheim, yet was downgraded by Davidson. Despite the sell-off due to tariff-induced uncertainty, there is potentially a buying opportunity. The company announced various ventures, notably expanding its
AI platform in Europe, launching a life sciences partner network and Agentforce for HR services, and a
$500M AI investment in Saudi Arabia. This is observed as their major AI push, yet they face competitive challenges and concerns about premature AI opportunity. In addition, its AI monetisation strategy is estimated to still be two years away.
ServiceNow introduced expanded CRM tools, aiming to take on Salesforce. The CEO Benioff slammed Microsoft’s unfair tactics with Slack and OpenAI. Reports suggest Salesforce's AI integration bundle with Five9 revolutionises customer experience. However, their Q1 results disappointed with growth guidance falling short and a weak revenue outlook as AI products ramp up. The company's stock dipped while market gains, yet surged on strong results. It signed a
$2.5 Billion deal with Google Cloud to expand AI and CRM integration.
Salesforce CRM News Analytics from Wed, 12 Feb 2025 08:00:00 GMT to Sat, 10 May 2025 13:18:45 GMT -
Rating 2
- Innovation 2
- Information 4
- Rumor -1
