Salesforce CRM has been making significant strides, acquiring AI-focused platform,
Convergence.ai, introducing a fresher pricing model aimed at accelerating the digital labor revolution, and enhancing aspects of their AI derived customer experience, due in part to an expansion of their partnership with
Informatica.
ServiceNow has begun targeting the CRM market, which makes this development even more pertinent. Interestingly, standpoints of analysts are somewhat divergent as some project the stock's future as promising while others foresee a declining performance due to perceived premature AI opportunities. Despite this, several high-profile investors, such as
Mason Morfit and
Stephen Mandel, have recognized Salesforce as a pick with massive upside potential. The potential of Salesforce's AI capabilities is also reinforced by
Jim Cramer who envisions it revolutionizing even government operations. More so, the integration of Salesforce's AI with
Five9's customer experience suite promises to revolutionize customer interactions. Crucially, depreciation concerns parlayed from AI are capably offset by a predicted growth sparked by AI innovations, inspiring confidence in long-term growth. Lastly, Salesforce is seemingly advancing undeterred, declaring a 4% dividend increase in spite of a recent 11% weekly stock slide.
Salesforce CRM News Analytics from Thu, 13 Feb 2025 08:00:00 GMT to Fri, 16 May 2025 22:48:13 GMT -
Rating 7
- Innovation 7
- Rumor 5
