Recent news indicates a mix of performance dynamics for Salesforce. Analyst Jim Cramer's hypothesis about Salesforce involves the need for the firm to strengthen its competitive advantage, or 'moat'. Furthermore, ServiceNow appears to have triumphed over Salesforce in the enterprise market.
Investors' attention is being drawn to international revenue trends of Salesforce.com and the company's Agentforce Bookings Surge, which may boost revenues if adoption rates continue to rise. CEO Marc Benioff recently offloaded Salesforce stocks, but also highlighted the importance of Artificial Intelligence (AI) in job creation and CRM restructuring.
Some investors are bullish despite a target cut, as they predict an upside of 34.02% for Salesforce.com. Additionally, Salesforce has introduced an Agentic IT Service to compete with ServiceNow in the ITSM arena.
Recently, Salesforce announced a new partnership with Pearson to exclusively provide certification exams, indicating a move to solidify its presence in the EdTech sector. The company seems to be in the midst of negotiations for investments in Genesys.
Salesforce CRM News Analytics from Mon, 28 Jul 2025 07:00:00 GMT to Sat, 13 Sep 2025 16:44:12 GMT - Rating 0 - Innovation 0 - Information 0""Rating_
